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Appointments are recommended, Call ahead is suggested.


What you should do before the Carpet Mechanic arrives… Please be present for your installation.

1.    Move all small & breakable items, such as lamps, pictures, knick-knacks, and dishes from the areas being carpeted. Empty shelves, china cabinets and stereo cabinets. Do NOT pile items on beds or tables!

2.    In bedrooms, Strip the beds; remove all items from the floor and the bottom 3-4 feet of closets so that there is room for an installer to work.

3.    Disconnect and move all electronics e.g. TVs, stereos, lamps, clocks, computer equipment, etc.

4.    Please remove anything that can easily be carried off to another section of the house that is not being carpeted such as, bathrooms, kitchens, garages, and basements.

5.    Prior to our installer’s arrival, please have a plumber disconnect and reconnect all gas appliances that will be moved by us. If a toilet will be handled during your installation, please ensure that it is clean inside and out.

6.    Please ensure that your pets and children are safely out of the installation areas. We sometimes have to leave doors open for delivery and we use tools that can be dangerous.

7.    We will take the utmost care with your installation, however, due to the delicate nature of paint and the hard coarseness of present day carpet backings, please expect minor paint touch-up after any carpet installation. We will accept no responsibility for custom paintwork.

8.    If you have wall-to-wall carpeting now, our personnel will inspect your existing tack strips. If not reusable, they will be replaced.

9.    If your existing carpeting is laid under quarter round, the standard procedure is to remove quarter round, install new carpet, and not replace old quarter round.

10.    Please be sure your power is ON for electrical tools and your heat or air conditioning is set to normal room temperature. Indoor flooring should not be installed in non-climate controlled areas.

11.    As we do not always know the thickness of your new flooring, any doors that need cutting will be an additional charge at the time of installation. We do not cut exterior or glass paneled doors.

12.    Additional work / charges sometimes apply at time of installation. Estimator cannot dismantle your existing flooring to access condition of sub floor or clearances needed for doors.

13.    Our crews need an easily accessible, dedicated parking space for the duration of the installation

14.    Please vacuum the old carpet that is being removed prior to our arrival.

15.    Please notify your installer of wires under your carpet. If we cannot see them we could cut them. We can accept no responsibility for wiring under the flooring we are installing.

Thank you for preparing for your beautiful new flooring.